Delete your account
You can delete your The Reserv account and its data at any time. There are two ways to do it, and neither requires a reason.
In the app (fastest)
- Open The Reserv and sign in.
- Go to the Profile tab.
- Tap Delete my account, then confirm.
Deletion is immediate and permanent. You are signed out and the account cannot be restored.
Without the app
Email [email protected] from the email address on your account, with the subject “Delete my account”. If you signed up with Sign in with Apple or Google, tell us which one, and send it from that account's email. We may reply once to confirm the request comes from you, and we email you when the account has been deleted.
What gets deleted
- Your account and sign-in details
- Your profile, including date of birth and every photo
- Plans you created, requests you sent or received, and your chats
- Reservation confirmations you submitted for verification
- Push-notification tokens for your devices
What may be kept, and for how long
- Reports you filed and blocks you placed can be kept in a non-identifying form so the safety system keeps working for other members. The underlying details are removed with your account.
- Our database provider keeps rolling encrypted backups for up to 7 days. Deleted data disappears from them as they expire and is never restored into the live app.
- Your reservation itself lives with OpenTable, not with us. Cancel or manage it with OpenTable directly.